FAQ
Frequently asked questions about our products and services
- What products do you offer?
- What services do you offer?
- Do you offer customization of your products?
- Do you offer support for using your products? If so, does it cost extra?
- Do you offer volume discounts?
- Do you provide products and services to customers outside your country?
Frequently asked questions about our policies
- What payment methods do you accept?
- What is your policy on refunds or returns?
- Do you share email addresses or other contact information with third parties?
Frequently asked questions about our company
- How can I find out about establishing a partnership with you?
- How can I find out about employment opportunities?
- When were you founded?
- Where are you located?
Frequently asked questions about our products and services
What products do you offer?
We offer LED lighting products for residential and commercial retrofit. See our products here:
What services do you offer?
We provide free email-based preliminary consultation for LED lighting projects.
Do you offer customization of your products?
Yes, just let us know your required specifications and we can customize any one of our products for your project.
Do you offer support for using your products? If so, does it cost extra?
All of our LED lighting products are backed by a 2 or 3 year limited warranty. These warranties are included in the purchase price of our products.
Do you offer volume discounts?
Yes, please contact us for a free quote.
Do you provide products and services to customers outside your country?
Yes, although the United States and Canada are our primary markets, we also work on a project basis outside of these areas.
Frequently asked questions about our policies
What payment methods do you accept?
We currently accept MasterCard, Visa, American Express, and Discover.
What is your policy on refunds or returns?
We have a simple 30-day return policy for all non-customized or non-special orders.
Do you share email addresses or other contact information with third parties?
We do not share contact information or email addresses with anyone.
Frequently asked questions about our company
How can I find out about establishing a partnership with you?
We are currently seeking sales reps and distributors only. Please contact us at LED@firstledlighting.com
How can I find out about employment opportunities?
We are currently seeking sales reps and distributors only. Please contact us at LED@firstledlighting.com
When were you founded?
We were founded in Silicon Valley, California.
Where are you located?
We have a showroom and distribution center in Las Vegas near the Strip.
4655 Quality Court, Suite E, Las Vegas, NV 89103